Privacy Policy

Introduction

Welcome to https://carpet-cleaning-for-high-traffic-areas.storysurge.net (referred to as “Carpet Cleaning for High-Traffic Areas,” “we,” or “us”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains our practices regarding the collection, use, and disclosure of data in accordance with various international privacy laws and regulations, including:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal information in the private sector
The General Data Protection Regulation (GDPR) of the European Union (EU)
Brazil’s Lei Geral de Proteção de Dados (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA), California, USA
Colorado’s Privacy Act (CPA), Colorado, USA
Utah’s Consumer Sales and Service Act (UCPA), Utah, USA
Connecticut’s ConnectiCT Data Privacy Act (CTDPA), Connecticut, USA
Virginia’s Consumer Data Protection Act (VCDPA), Virginia, USA
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Our official website at https://carpet-cleaning-for-high-traffic-areas.storysurge.net
Any mobile applications or services associated with our brand
Interactive features and services on our platforms
All communications sent by us to users, such as newsletters, emails, phone calls, and text messages (SMS)

Please note that this policy does not extend to third-party websites, apps, or services accessed through links on our platform. These entities have their own privacy policies, which we encourage you to review before providing any personal data.

Processing Activities

This Privacy Policy outlines the ways in which we process your personal data when:

You use our applications and services as an authorized user, including creating or updating accounts.
You visit our websites linked to this Privacy Policy, allowing us to track your interactions.
We communicate with you via email, calls, or text messages for the purposes of providing services or sending promotional content.

Personal Data Collection

We collect various categories of personal data, including:

Account Information: Details related to your user account, such as login credentials, profile settings, and preferences.
Payment Information: Transaction details, billing addresses, payment method information, and transaction history for processing purchases or services.
Financial Information: Bank account numbers, credit/debit card details, and other financial data required for financial transactions.
Purchase Information: Product/service selections, order history, shipping addresses, and purchase amounts.
Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information from your smartphone or tablet.
Location Data: Geographic location data provided by your browser or device settings, used to understand user behavior and preferences.
Feedback: Comments, reviews, and responses you submit to us regarding our products and services.
Social Media Information: User profiles, posts, and interactions shared on social media platforms when you choose to connect them with our services.
Product Information: Details about the products or services you browse or purchase on our site.

We collect this data through various methods, including direct user input, tracking technologies (like cookies), analytics tools, and third-party service providers.

Cookies

We use cookies to enhance your experience while using our website and services:

Strictly Necessary Cookies: These ensure basic functionalities like secure log-in and account management.
Preference Cookies: Customizing content delivery and remembering user preferences.
Analytics Cookies: Providing insights into how our site is used, allowing us to optimize performance and user experience.

Users can manage their cookie preferences through our Cookie Manager, which gives you control over non-essential cookies.

Retention and Deletion of Data

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. When no longer needed, we securely delete or anonymize your data.

Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children, and you represent that you are at least 18 years old or have the consent of a parent or legal guardian if younger.

Your Data Rights

Depending on your location, you may have specific rights regarding your personal data:

Access: The right to request access to the personal data we hold about you.
Rectification: Requesting corrections to incomplete or inaccurate personal data.
Erasure (Right to be Forgotten): Asking us to delete your data, subject to certain exceptions.
Restriction: Limiting the use of your personal data under specific circumstances.
Portability: Obtaining a copy of your personal data in a structured format for reuse with another controller.
Objection: Objecting to the processing of your personal data for legitimate interests or direct marketing purposes.
Non-Discrimination: The right not to be subject to automated decision-making that significantly affects you, or to profile creation based on personal data.

To exercise these rights, please contact our Data Protection Officer using the details provided in the “Contact Us” section below. We will respond to your request within a reasonable timeframe.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any material changes will be clearly communicated on this page, and updated policy versions will be posted on our website.

Contact Us

If you have any questions, concerns, or requests regarding your privacy, please contact us:

Email: [email protected]
Mail: Carpet Cleaning for High-Traffic Areas, Privacy Team, [Address]

We value your trust in providing us with your personal information, and we are committed to protecting it.